End of Tenancy
Our terms and conditions.
TERMS AND CONDITIONS
The "beat any quote" offer requires provision of a written quotation gained within the previous 28 days.
One offer per booking.
Ceep Clear Cleaning is a trademark and is not to be duplicated
Special offers are subject to change
All services have to be prepaid
If the customer cancels on the day of service, a £10 cancellation charge applies for each staff member that attends that job
Any damages to equipment will be charged to named booker
The ‘free carpet clean’ offer is for one room carpet cleaned for free as long as a house clean has been booked and paid for.
The ‘£20 Cashback’ offer is subject to a 2 month completion of the referred contract.
We hold the right to refuse business to anyone.
We no longer accept Cheques.
All prices/ Quotes are per property and not set by hours.
‘£20 car valet’ offer is for a maximum of 1 hour per vehicle, excludes commercial vehicles.
All oven cleans have a 20 minutes warranty on the work (for checking time).
From 25th June to 5th July, all prices are double. This is to ensure we can afford the high wage for agency staff in this extremly busy period
All invoices for business's and estate agents will need to be paid within 14 days
All works completed for the public will need to be paid on the day to avoid legal action
All signed contracts and receipts are binding by law
Ceep Clear Cleaning are not liable for any damages or loss of property and possessions
Any refusal to settle accounts or unpaid jobs will result in all offer prices being void and original prices to be re-enstated
All completed cleaning will need to be checked on the day of the service provided
If unhappy with any service provided, a re-clean will be provided on condition that it is requested on the same day as the original service
All unpaid invoices & accounts will need to be paid within 30 days of the invoice dates
All overdue payments will incur a charge in line with the companies operating policy
For any re-cleans, refunds & complaints, The customer will need to provide a receipt and provide this via email to firstname.lastname@example.org within 24 hours of the original service
We may at times record CCTV on our staff, vehicles and any job we attend
Any customer that books with us agrees to be filmed for training, monitoring & dispute purposes
We may also record conversations without notice, which is why we ask customers to check our terms and conditions before booking with us
All the terms and conditions we list are due to insurance compliance for cheaper premiums and not to be seen as un-trustworthy
Customer services can be contacted on 02381 783140
Some of Our clients
all of them are satisfied